Did you know, the average salon loses over £25,000 in revenue from no-shows and cancellations each year? We're going to show you how our handy new feature, Cancellation Fees, will help reduce this.
How did you find your way into the wild and wonderful world of hair and beauty? On this episode we're chatting to Brooklyn barber, Doug Paster to hear how a move from the high-flying world of fashion saw him become an in-demand barber to New York's influencer set.
Did you know, the average salon loses over £25,000 in revenue from no-shows and cancellations each year? Would you willingly kiss goodbye to so much cash, knowing there was something you could do about it? Let’s take a look at our top features that will help to cut your no-shows in half.
Has a client ever revealed something big to you while in the chair? Or said something that made you feel uncomfortable? Relationships in hair and beauty are unlike any other industry. So we set out to hear first-hand how some business owners manage them.
We know you might be playing a bit of catch-up with the clients who are banging down your doors and calling off the hook to make an appointment with you. But it’s the clients who are silent and aren’t hassling you for an appointment that are the ones you really need to focus on. So what are some easy ways you can start to spark that connection with your clients again?
Wondering how you can adapt to be your best reinvented self in this new-normal world? There are so many things the new-normal changes in the client experience – from social distancing, to disposable Styrofoam coffee cups (yeah, we’re not a fan either). So how can you adapt to these new-normal changes – that feel a little strange right now – to continue to deliver the top-shelf experience you strive for?
Give yourself one giant pat on the back honey, ‘cause you have just made it to the other side of “it that shall not be named”. But with that we need to dive head-first into adapting to the new-normal.
The world has changed, and so to has our industry. We check in with three business owners from around the world to see what this new normal looks like for them, and hear what they have planned for the future.
When you’re trying to promote and SELL a new service or product, like Online Gift Cards, do you just choose one channel, cross your fingers and hope for results? Nope! One itty-bitty post to Instagram isn’t going to drive those sales all by its lonesome. It has to work with all the other powerful channels you have in your marketing toolkit to get you the results you’re envisioning.