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Brodie Lee Tsiknaris Rokstar HairPodcasts

Brodie Lee Tsiknaris Rokstar Hair

As the owner of Rokstar Salon, an in demand educator and ambassador for GHD and L'Oréal, Brodie's hands are seriously full. Check out this episode of The Grit Behind the Glam and hear how she manages it all.
June 18, 2019
Which marketing option is right for you?Webinar

Which marketing option is right for you?

Have you heard that we're moving away from Set & Forget Marketing (gCast)? Yep, it's happening! Join our visionary Co-Founder, Jo Burgess, in this FREE webinar as she chats about our amazing new marketing options and helps you decide which marketing tool will suit you.
Shortcuts
June 10, 2019
Blog

Which marketing option is right for you?

Trying to decide which marketing option is right for you? Between Shortcuts Marketing and Mailchimp Marketing, the choice is yours! This guide will help you pick one of our options, or even convince you that using both is the way to go!
Shortcuts
June 5, 2019
How powerful is word-of-mouth marketing?Blog

How powerful is word-of-mouth marketing?

I recently endured one of the worst customer service experiences of my life and feel it’s my duty to share it. Within 2 minutes word of mouth spread like wild fire. I had now told seven potential coffee drinkers and sandwich lovers who may now think twice about visiting this café after their gorgeous new hair.
Shortcuts Software
May 8, 2019
Reserve with Google: All you need to knowWebinar

Reserve with Google: All you need to know

If you want to learn how to get the most out of Reserve with Google, this is the webinar for you. Join our digital marketing expert, Naomi, as she runs through the power of this nifty feature, followed by one of our education coaches as she teaches you exactly what you need to do, step by step.
Shortcuts
May 3, 2019
Is this the end of the salon front desk?Blog

Is this the end of the salon front desk?

In an industry where the latest insta trends are king, it’s no surprise that things in the hair and beauty world move fast. But unlike those frosted tips that you probably regretted two weeks later, this is one change you’ll be glad you made!
April 26, 2019
Removing the filter: Managing guest expectationsBlog

Removing the filter: Managing guest expectations

The story goes like this: Your client walks in and sits down in the chair you’ve prepped for them. You make causal chit-chat as you cape them up. Then, they whip out their phone. You brace yourself as they bring up a photo they found on the ‘Gram or Pinterest and you feel your heart instantly sink.
April 18, 2019
Hey Google! What’s new?Blog

Hey Google! What’s new?

‘Hey Google! What’s the weather like tomorrow?’ ‘Hey Google! Book me a facial on Saturday.’ We’re no stranger to the idea of people casually calling out to Google to ask it a question. But what about booking a hair or beauty appointment? Well, imagine no more…
April 3, 2019
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