Blog

Introducing Upfront Payments from Shortcuts! As simple as it sounds, this one little feature will bring big benefits to your business and your clients. Click through for the low-down!

Entitled, lazy, glued to their phones – millennials in the workplace get a bad rap. But how much of this criticism is justified and how much is just older generations struggling to understand the new wave of employees?

Know your worth In this wonderful industry, it can sometimes be hard for us to know your worth, value your time, our experience, knowledge, time and expertise as much as we value the physicality of the services we provide.

You’ll be pleased to know that we’ve made some specific changes of how Shortcuts will help you stay GDPR compliant. These changes will help you configure your software and allow business workflows to align with GDPR legislation. For detailed information on how to install please download the guide here. Best of all these changes are absolutely FREE* for Shortcuts clients. (unlike some of our competitors ;-)) Here are some handy tips and software changes to help you keep on top of your data: How do you store and use your data? You will need to create your own privacy policy in Shortcuts. Need help? Download our guide and we have a nice little example here to get you started. Let your clients choose how they communicate with you Using Set-and-Forget marketing, online booking pages or even in-store – allow your clients to choose how they prefer to communicate with you. Online Booking Preferences Your client will be able update their preferences when booking online as in the below screenshot: Set and Forget Preferences Your client will be able update their preferences when they receive an email from you: In-store Preferences You will be able to update…

Whether you’re literally catching some Zzz’s or kicking back on the couch having some wine-time, there are ways you can still generate interest in your salon, spa or barber business, book clients in for appointments, and ultimately make that sweet, sweet cashola.

Change is coming to the way you collect and use your clients’ data. GDPR, or General Data Protection Regulation, will come into effect on May 25th and affects businesses across the UK from all industries, including the salon, spa and barber industry. We know it can be tricky to keep on top of all the legislative rules and requirements, but we believe the GDPR legislation is truly important and something all businesses should familiarise themselves with. We’ve answered a few of your burning questions so you know exactly what you need to do to be prepared.

If you answer YES to any of the following 3 questions, then I’ve got something I want to give see as I think you’re going to absolutely love it!

“We’re a people business.” This phrase is so, so true! Your clients mean everything to your salon, spa or barber business and focusing on their experience is always top priority. But don’t forget your staff are also a huge part of your success.

Building the perfect team is no easy feat. It takes a lot of blood, sweat and tears to find that sweet, sweet harmony of personalities. So what are some things to keep in mind when building and perfecting your team to help you tackle the big ’18 in style?

With Valentine’s Day right around the corner, we’re sure you have your promotions prepped and ready for the send button. But have you turned your attention to your clients and staff?

I carry out feedback projects for salons and spas frequently and as a third party, clients are much more forthcoming and honest with their feedback than when salons try to capture this information first hand. When clients leave, and take their business elsewhere lots of salons and spas want to find out what happened?!

Everywhere I look and every salon I visit; they all want the same thing – more amazing stylists and therapists. But where have they all gone?!

Howdy 2019 – what have you got in store for us? More importantly we hope that 2018 was an amazing year for you and your business, but if it could have been better, this blog is for you! Because a new year means new beginnings and new chances to zen out and refocus. And we’re in it together.

2017 was a big year. The unicorn hair fad swept through salons. Salt Bae graced us with his presence. Prince Harry took himself off the market. It was a roller coaster ride of a year, really.

As 2017 draws to a close, we wanted to shine a light on a few familiar faces here at Shortcuts. Grab a cuppa, settle in, and get to know our Shorties’ ride or die 2017 moments, and what they have their sights set on in 2018.

Stressed about filling your appointment book after the festive period? With clients away on holiday, or simply in recovery from festive over-spending, the ‘quiet’ season has become notorious with salon and spa owners everywhere.