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Magic cure for your holiday hangoverBlog

Magic cure for your holiday hangover

By definition, a holiday hangover is the period after a holiday where reality has set in, but you’re still dreaming of piña coladas on the beach. Yes, it’s a harsh realisation, but together with your salon software, we can kick this holiday hangover with a magic cure.
January 10, 2019
Jingle bells, time to sellBlog

Jingle bells, time to sell

As salon, spa or barber shop managers, you would be no stranger to Christmas craziness. No doubt your salon Appointment Book is feeling the pressure too – already packed to the rafters with clients all vying for a few hours of your tender, loving attention and wicked skills. Now it's time to sell!
December 7, 2018
Jo reveals her Google top fiveBlog

Jo reveals her Google top five

What's the number one place people go when they’re looking for a new hairdresser or beauty therapist? Yup, Google – it’s a no brainer! So how can you take advantage of the online powerhouse that is Google? Read on for my top five things you should be doing on Google, like yesterday.
Shortcuts Software
November 26, 2018
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Google + Shortcuts have a gift for you

So we’ve got some news for you that has us doing cartwheels… Our fast-friends at Google and our Shortcuts team have been cooking up something delicious for your business for a while now and we’re finally ready to spill the beans for you. Shortcuts and Google are excited to announce the launch of...
Shortcuts
November 16, 2018
Quick prep for Black Friday in your salonBlog

Quick prep for Black Friday in your salon

We know how busy you are, and how even busier you get towards the pointy end of the year, that’s why we wanted to help take a little stress off you. We have created a list of ideas of what you can do for Black Friday this holiday season so you don’t have to!
November 13, 2018
More than a quick fling: increase client loyalty todayBlog

More than a quick fling: increase client loyalty today

You can top up their champagne glass and throw in a free head rub as often as you want, but sometimes your guests are looking for more than a few instant perks to win their long-term affection. This is where your loyalty program comes in.
November 8, 2018
5 Steps to a successful Loyalty CampaignBlog

5 Steps to a successful Loyalty Campaign

What comes to mind when you consider the word loyalty? Your devoted partner? Your beloved beagle? What about your clients? Do you feel your clients are the most loyal, or do they come through your door once or twice never to return again? Regardless of your answer, it’s time for a loyalty to program, and we are here to help!
Shortcuts
November 2, 2018
No need to hope for your clients to show-upBlog

No need to hope for your clients to show-up

No-shows and last-minute cancellations is probably something that affects most salons. It can cause endless frustration when a 2-3 hour cut and colour client doesn’t turn up! How much time and money does that cost your business? What can your stylist do with that time? Why hasn’t the client shown up?
Shortcuts
October 25, 2018
Crafting your brand storyBlog

Crafting your brand story

A brand story is the combination of a few things – how you present your business to the world through messages and actions, and how the world perceives you. Compelling branding is essential to your business, and a brand story is just the thing to help summarise everything you represent.
October 9, 2018
The Secret Sauce to a Successful SalonBlog

The Secret Sauce to a Successful Salon

You open a salon… You decorate the salon… You start to hire a team… You start attracting clients And then… You realise you’re a business owner and not a hairdresser or a therapist anymore.
Shortcuts
August 24, 2018
What the heck is cloud tech?Blog

What the heck is cloud tech?

What was once an enigmatic buzzword has now taken the world by storm – pun intended. The cloud may seem like a big mystery floating over our heads, but the idea isn’t as complex as you may think.
August 9, 2018
3 biggest myths about cloud techBlog

3 biggest myths about cloud tech

Cloud tech in general is shrouded in mystery and there are plenty of myths that have been making their way along the grapevine. We’re going to throw these myths off their throne and chat about why cloud tech is actually so important to your business.
July 27, 2018
Step aside YouTube – IGTV is here!Blog

Step aside YouTube – IGTV is here!

Instagram’s new arrival is IGTV – an app that allows you to upload and watch long-form videos. These videos can be posted by anyone, from businesses, to your bestie, influencers, celebs, or any average Joe. And your salon, spa or barber business can totally leverage its power.
June 25, 2018
Five must-read tips to reduce no-showsBlog

Five must-read tips to reduce no-shows

It’s your worst nightmare: a no-show. Shudder. They cost money, waste precious time, and means that other clients miss out on their preferred appointment slot for nothing. Wouldn’t it be super if you could eliminate flaky clients forever?
June 22, 2018