Blog

By definition, a holiday hangover is the period after a holiday where reality has set in, but you’re still dreaming of piña coladas on the beach. Yes, it’s a harsh realisation, but together with your salon software, we can kick this holiday hangover with a magic cure.

As salon, spa or barber shop managers, you would be no stranger to Christmas craziness. No doubt your salon Appointment Book is feeling the pressure too – already packed to the rafters with clients all vying for a few hours of your tender, loving attention and wicked skills. Now it's time to sell!

What's the number one place people go when they’re looking for a new hairdresser or beauty therapist? Yup, Google – it’s a no brainer! So how can you take advantage of the online powerhouse that is Google? Read on for my top five things you should be doing on Google, like yesterday.

We know how busy you are, and how even busier you get towards the pointy end of the year, that’s why we wanted to help take a little stress off you. We have created a list of ideas of what you can do for Black Friday this holiday season so you don’t have to!

You can top up their champagne glass and throw in a free head rub as often as you want, but sometimes your guests are looking for more than a few instant perks to win their long-term affection. This is where your loyalty program comes in.

What comes to mind when you consider the word loyalty? Your devoted partner? Your beloved beagle? What about your clients? Do you feel your clients are the most loyal, or do they come through your door once or twice never to return again? Regardless of your answer, it’s time for a loyalty to program, and we are here to help!

No-shows and last-minute cancellations is probably something that affects most salons. It can cause endless frustration when a 2-3 hour cut and colour client doesn’t turn up! How much time and money does that cost your business? What can your stylist do with that time? Why hasn’t the client shown up?

A brand story is the combination of a few things – how you present your business to the world through messages and actions, and how the world perceives you. Compelling branding is essential to your business, and a brand story is just the thing to help summarise everything you represent.

You open a salon… You decorate the salon… You start to hire a team… You start attracting clients And then… You realise you’re a business owner and not a hairdresser or a therapist anymore.

We’re not the only ones crushing hard on our latest feature! Let’s be honest, there’s so much to love about the Cloud Appointment Book it’s almost impossible to narrow it down… But after a lot of deliberation we’ve created a shortlist.

What was once an enigmatic buzzword has now taken the world by storm – pun intended. The cloud may seem like a big mystery floating over our heads, but the idea isn’t as complex as you may think.

Cloud tech in general is shrouded in mystery and there are plenty of myths that have been making their way along the grapevine. We’re going to throw these myths off their throne and chat about why cloud tech is actually so important to your business.

Instagram’s new arrival is IGTV – an app that allows you to upload and watch long-form videos. These videos can be posted by anyone, from businesses, to your bestie, influencers, celebs, or any average Joe. And your salon, spa or barber business can totally leverage its power.

It’s your worst nightmare: a no-show. Shudder. They cost money, waste precious time, and means that other clients miss out on their preferred appointment slot for nothing. Wouldn’t it be super if you could eliminate flaky clients forever?

Time Management in the Salon Time – if you think about it is a very precious luxury yet most of us take it for granted every single day

Salon Cloud technology The hustle and bustle of a thriving salon has many give away signs. There’s an array of laughter, excitement, relaxed bodies and smiling faces.

Increase retail in your salon Are your salon retail sales slowly dying? Are clients buying online? Are they choosing to buy something from the supermarket?