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The Best Ways to Improve Your Hair Salon’s Customer Service

When you’re running a busy salon, it can be easy for things to get in the way and let your customer service fall by the wayside. By setting your salon up to deliver the best service possible, it will help you stand out from competitors and avoid losing those precious clients. Here are some of the key things to consider.
Shortcuts
August 18, 2021
Blog

Our Guide To Developing a Salon Recruitment Plan

When it comes down to it, the success of your salon depends on a strong team to keep the revenue flowing in and keep clients happy. This is where a salon recruitment plan comes into play! To help you on your way, we will explain what exactly this means and some of the key steps to creating one. Listen up!
Shortcuts
July 14, 2021
The Best Marketing Ideas for a Barber ShopBlog

The Best Marketing Ideas for a Barber Shop

Back in the good old days, barber shops could rely on passing trade and word of mouth to bring in new clients. But times have changed and sadly most barbers can no longer depend on this. However, there are plenty of simple marketing techniques that can help save you time whilst attracting new customers. It’s a no brainer!
Shortcuts
July 6, 2021
Blog

How to Open up a Salon Business

Opening up a salon business is a great way to apply your passion for hair or beauty and become your own boss. Although, when you’re just starting out, it can all feel a bit overwhelming!
Shortcuts
May 7, 2021
What’s Coming: A New EraBlog

What’s Coming: A New Era

At Shortcuts, we have been working furiously behind the scenes to deliver some very exciting features and improvements to unlock the amazing potential of this industry.
Jo Burgess
April 8, 2021
How to Improve Working Practices in the SalonBlog

How to Improve Working Practices in the Salon

There’s no doubt that running a salon is hard work and you are used to being rushed off your feet all day, every day. Due to this, you may usually have very little time to review your salon working practices and ensure they are maximising your potential. However, in these unusual times, you suddenly have a lot more time to play with again. So, what do you do?
Shortcuts
February 16, 2021
Ways to Improve Salon Client Retention During LockdownBlog

Ways to Improve Salon Client Retention During Lockdown

We understand that the ongoing closure of salons due to COVID-19 has made things very difficult, to say the least. With so much time on your hands at the moment, it can be hard to know what you should be focusing on. Whilst your salon doors may be closed, this doesn’t mean you should just be putting your feet up. It’s important to stay in touch with your existing clients and get creative!
Shortcuts
January 26, 2021
2020 in review (P.S it wasn’t all bad!)Blog

2020 in review (P.S it wasn’t all bad!)

Ok guys, we get it… 2020 was a rubbish year. From bushfires to a global pandemic, lockdowns to protests, to wild weather and a wild ride of a US election thrown in, it was a year that was… a lot... to handle. At best. But in amongst the real-bad, we like to think there was some good.
Caitlin Adamson
December 18, 2020
You need a break! Here’s how you prep for itBlog

You need a break! Here’s how you prep for it

Let’s face it, when you have a salon, spa or barber business to run you’re BUSY. With a capital B. You have a lot on your plate, juggling all the demands of your business, not to mention family, friends, and life in general. So wherever you can make your life easier, you’re going to be jumping on that opportunity, right? The simplest way to make your life easier is to (drum roll please…) automate. Seriously. Anything you can automate, just do it!
Caitlin Adamson
December 11, 2020
Automated Marketing: Keeping the Conversation RollingBlog

Automated Marketing: Keeping the Conversation Rolling

Let’s face it, when you have a salon, spa or barber business to run you’re BUSY. With a capital B. You have a lot on your plate, juggling all the demands of your business, not to mention family, friends, and life in general. So wherever you can make your life easier, you’re going to be jumping on that opportunity, right? The simplest way to make your life easier is to (drum roll please…) automate. Seriously. Anything you can automate, just do it!
Caitlin Adamson
October 9, 2020
Campaign Marketing: Everything you need to knowBlog

Campaign Marketing: Everything you need to know

Campaign marketing doesn’t have to be hard work. In fact, the best campaigns will work hard FOR you, bringing in new clients you would never have found before, and keeping the relationships with your current clients on track so you get them back through the door regularly. We’ve mapped out some campaign ideas for the everyday situations every salon owner can relate to. Get ready to nail your campaign marketing!
Shortcuts Software
October 8, 2020