Shortcuts features

Appointment Book

Our intuitive, touch-screen Appointment Book helps you manage your day with ease. Flexible and styled to suit you, it lets you change, resize, reschedule and recur appointments, and group appointments together, saving you time when you need it most.

Cloud Appointment Book

Take your business mobile with the beautifully-designed Cloud Appointment Book. For the first time, you can access your favourite Appointment Book features wherever you are, so you can focus on providing an exceptional experience for your guests.

Reporting

Track (and celebrate) your progress with our easy to use reporting feature. We make it simple to keep track of your cash flow, identify your strengths and weaknesses, and improve the way you do business and work together as a team.

Cloud Reporting

Access all your reporting must-haves in a gorgeous, easy-to-use dashboard in the cloud. This feature brings together Shortcuts’ most in-demand reports into a simple, fantastic-looking dashboard in the cloud. Knowing your numbers has never been easier!

Walk-in Manager

Keep your business moving and keep your clients content with this powerful system designed to help you manage walk-ins. You can see at a glance who is waiting, who is already being looked after, and who is next on the list.

Point of Sale

Streamline your front desk with our stylish, touch-screen point of sale system. You can quickly check out clients, refund products and services, apply discounts and more. All it takes is a few taps and hey presto! You’re done.

Client Management

Empower your staff to deliver an exceptional guest experience and upsell without the sales pitch by helping them get to know everything about your clients. Record each client’s history, track their progress over time, and more.

Service Management

Setting up your services has never been simpler. With Shortcuts, everything you need to manage your service menu is at your fingertips, so all you need to do is set things up one, then let your settings flow across your entire software system.

Employee Management

Take the stress out of managing a team and be the first to know the ins and outs of your employees’ performance. Keep an eye on their retail upsell, attendance and more, so you know which conversations to start, and when.

Stock Management

Say goodbye to the guesswork when it comes to ordering stock. This automated feature will let you know when you’re running low so you can replenish your stock levels accurately and never over-order again. It also makes stocktake time a breeze!

Security

Enjoy the peace of mind of knowing that your valuable business information is protected. Shortcuts helps keep your data under lock and key with personalised security settings, so you have the power to choose who can access what.

Contraindications

Put safety first with this automated feature that prompts you to test for allergies and sensitives before performing certain services. It’s the best way to make sure your clients are well cared for, and to protect your business too.

Remote Feature Access

Why restrict yourself to the front desk when you can deliver seamless service to your guests from anywhere in your business? Book them in for their next visit, check their client history and more, all from the convenience of an iPad or tablet.

SMS Confirmations

This feature is such a simple way to prevent no-shows, you’ll wonder how you ever lived without it! Automatically send a text message reminder to your clients, and their confirmation will sync with your Appointment Book so you know which spots you need to fill. Too easy!

Online Client Information Cards

This handy little feature makes capturing client information a breeze. Your clients simply enter their details on an iPad or tablet, and your system will be instantly updated. You’ll never have to worry about data entry mistakes again.

Business Benchmarking

How does your business stack up against the competition? There’s only one way to tell. Our Business Performance Calculator is a powerful analytics tool that measures how well you’re doing compared with similar businesses in your industry.

Cloud Upsell

With Cloud Upsell, you can make personalised product recommendations and add them to Point of Sale from the convenience of a mobile device. This is the perfect way to increase product sales and make the entire upsell process seamless.

Targets

Keep an eye on your KPIs, drive improvements and grow your business with this flexible, highly visual cloud-based feature. You can set up weekly targets for your team and your business, and can focus on the areas that matter most to you.

Online Booking

Think your guests have time to pick up the phone to make an appointment? Think again! Capture every client by letting them book online when it suits them. You can even cut back no-shows by asking them to pay when they book.

Self Check-in

Cut down wait times by letting your clients check in on a computer or tablet in your waiting area, or on their mobile phone if they’re on their way. Let them know how long they have to wait with a digital display board, updated in real time.

Visual Records

Keep track of clients’ progress and empower your team to deliver the highest quality treatments with detailed visual records of each client’s visit. Compare before and after shots and look back on details of past procedures.

Series

Tempt your clients with the convenience of purchasing their favourite services in bulk. Sweeten the deal with a special discount, and you’ll find there’s no better way to secure your revenue and keep them coming back visit after visit.

Resources

Resources lets you assign resources – such as service rooms or equipment – to an appointment. Each time you make an appointment, you’ll be prompted to assign the relevant resources, such as a tanning booth if your client has booked a spray tan. There’s never been an easier way to ensure you never accidentally double book a resource again.

Ratings and Reviews

Find out what your clients really think and nip any complaints in the bud with our Ratings and Reviews feature. Automatically email them after they visit asking for their feedback, and share positive reviews on your website, social media page, or mylocalsalon profile!

mylocalsalon

Don’t play hide and seek with your clients, get on mylocalsalon! This online, Australia-wide directory lets your future clients find you online and make an appointment at the click of a button. Establishing a web presence has never been easier!

Gift Cards

You can choose to sell physical gift cards in-salon, beautifully custom-designed with your logo and branding. You can also choose to sell online gift cards straight from your website. It’s the perfect way to increase revenue and grow your client base.

Automated Backups

Your software system is the lifeblood to your business, so guard it well! This feature automatically takes a backup of your valuable data and stores it safely off-site, protecting you against any unforeseen disasters such as fire or theft.

Marketing

Promote your business at the click of a button (or: in no time flat) with Marketing. This simple, yet super powerful, solution allows you to send email and SMS marketing to your clients without the fuss.

Marketing Plus

Are you looking for a way to take your marketing to the next level? To create eye-catching campaigns that are perfectly and uniquely suited to communicate with your clients? With Marketing Plus add-on you can do just that! Make your marketing stand out above the rest with customisable campaigns that will drive results suited to your business.

Mailchimp integration

If you want to get creative with your email campaigns, Shortcuts have integrated with Mailchimp to bring their innovative marketing platform to your business!

Cardless Checkout

Make the checkout process so much simpler with Cardless Checkout! Wave good-bye to queues at your front desk, and hello to a new Uber-style way of paying for appointments – zero card required!

Cancellation Fees

Protect your revenue and banish no-shows for good! Cancellations is an easy to use feature allows you to request a guest’s payment card details for appointments, which can later be used to charge a cancellation fee for a no-show or cancellation.

Reserve with Google

Let your clients book an appointment with you, the minute they find you on Google. Reserve with Google syncs seamlessly with your Online Booking, which means no double bookings, ever. This exclusive feature is only available for Shortcuts customers.

Mobile Guest App

We’ll create a personalised mobile app for your guests to download directly from the app store. They’ll get instant access to news, specials and their loyalty balance, plus they’ll be able to manage their own appointments, anytime, anywhere!

Customised Forms

Make sure you have all the boxes ticked with custom-created online forms that suit your unique business needs. Capture essential details such as allergies and contraindications, or obtain client consent, before you perform a service.

Loyalty

Loyal customers are worth their weight in gold, which is why we designed a feature dedicated to helping you incentivise and reward your clients. There’s no better way to keep your guests coming back, visit after visit!

Personalised Configuration

We make sure everything is set up just the way you need it, so you’ll be up and running with your new software in no time at all. All the hard work is done for you, including your product lists, service menu and security settings.

24/7 Support

Need help with your software? Have a few curly questions you can’t quite figure out? Enjoy the peace of mind of knowing you can always speak to a real person in Australia, the US or UK, if any technical issues do happen to arise.

Training

Learn to drive your shiny new system with our engaging and hands-on training. You and your team will be guided though the essentials by one of our experienced coaches, so you feel comfortable taking the driver’s seat.