What is it?
Shortcuts PowerSalon is designed to help you improve your service standard and ramp up client referrals.
PowerSalon consists of two elements:
- MindFocus - MindFocus captures and utilises historical details about the client’s treatments, recommendations from the salon technician, as well as the information shared “in the chair” to create a profoundly personal experience for each client.
- Client Referral Program - The client referral program focuses on the business value of referrals and provides a mechanism to track, manage and reward your top promoters.
How does it work?
Customised Client Profile Cards enable employees to pro-actively and consciously carry out the ultimate client appointment specific to their needs. The data is entered into the PowerSalon MindFocusScreens in Shortcuts to record outcomes and also alert staff when a referral gift is to be honoured.
How is this different to noting client information in history or notes?
The information recorded is in addition to regular notes; it is specific and detailed, making the client experience a much more personalised service.
Is it accessed through Shortcuts?
PowerSalon is built into your Shortcuts point of sale software. It is easily accessed via the main menu in Shortcuts.