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Steve Hilliard

Steve Hilliard

about the author

Steve has been in the industry since 1986 and has been running salons since 1996. Steve's main role in the salons is to make sure they are delivering customer service at the highest level and overseeing his managers and stylists.He has spent many years studying the industry and takes pride in his teams and making sure they get the best training both practically and when delivering their customer service.



Why Do So Many Salon Owners Put Off Increasing Their Prices?

Posted on 3rd May 2016 by Steve Hilliard

Increase Price Thumbnail

As a salon owner you hopefully love your work, love your staff, love your brand and you love your clients! With so much love flying around, why would you be afraid of putting your prices up?

The most common answer I’m given when I ask salon owners this question is … “because I’m afraid of upsetting or even losing my clients.” 

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