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Lisa Conway

Lisa Conway

about the author

Lisa Conway is a Business Coach at Zing Business Coaching, helping clients across the hair and beauty industry put the energy back into their business. Lisa works closely with managers and team members to help solve the everyday problems faced in the industry, and make their salons more profitable, personable, and satisfying for clients, staff, and owners.



Why selling is caring

Posted on 29th July 2014 by Lisa Conway

Selling Is Caring Thumbnail

Selling has a bad reputation these days, but if a product will help a client achieve the look they’re after, is recommending it selling to them… or simply caring for them and their hair? 

I often hear the argument that staff should be there to help people feel good, not to push them to buy product, but in reality the two are so closely related that you can’t do one without the other.

Nobody wants to be sold to, but we do all love to be looked after and pampered, and your clients come to you expecting this.

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