Posted on 1st November 2017 by Jessica Crane
Jessica carries out feedback projects for salons and spas frequently and because she's impartial, clients are much more forthcoming and honest with their feedback. When clients leave, and take their business elsewhere lots of salons and spas want to find out what happened?!
Here are the top 7 reasons why your clients have left you!
Posted on 17th October 2017 by Caitlin Adamson
We like to be the bringers of good news here at Shortcuts. We’ve heard whispers that you’re keen for a simple way to collect signed waivers forms from clients, and have it sync straight to their online client history record.
We’re here to tell you that there is a way!
Posted on 2nd October 2017 by Carolyn Newman
In this world of social media and global communication direct to your in-box every day, we are inundated with many images and seeing many different trends and hair colour ideas. Names like: bronde, bronze, layage, flambalayage etc.
Posted on 8th September 2017 by Caitlin Adamson
Ready yourselves ladies and gents. It seems like just yesterday we were chowing down on festive feasts, and raising our glasses to 2017. But the time has rolled around yet again where you need to start preparing for the next festive season whirlwind.
Little nervous? Don’t be – we’ve got your backs with this holiday season survival guide.
Posted on 21st August 2017 by Jessica Crane
The average salon loses between 10% and 25% of its client base every year so the need to attract new clients and retain them is greater than ever. This means in two to three years you could have lost 50% of your clientele!
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